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Network Assessment
A clear understanding of where our clients start is essential to ensuring they achieve their desired goals. GCS' Network Assessment identifies:
- Network equipment including servers , firewalls, switches, routers, and more.
- Applications such as accounting platforms, CRM systems, email platforms, and other Line of Business applications.
- Telecommunications services such as PRIs, Ethernet, and T1s.
- Cloud services like backup systems, hosted Exchange, and managed servers.
- More than 100 technology systems are assessed and documented.
Our comprehensive network assessments provide our Solutions Architects the best data from which to make recommendations. Better data equals better recommendations. View our Network Assessment Summary.
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Service Initiation
All new GCS clients are "on-boarded" through a Service Initiation process. Network documentation is created covering more than 100 types of technology systems. All network documentation is integrated to our Professional Services Automation platform, Connectwise. This places critical information at our technicians' fingertips during the support process. All client employees are entered into Connectwise, remote monitoring and support tools are deployed, and, if chosen, maintenance is performed on all systems.
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Technology Roadmap
Technology purchasing happens on a daily basis within most organizations. Cell phones, software licenses, wireless devices, and warranty renewals demand frequent attention. Guiding all of these purchasing decisions is a Technology Roadmap that describes key technology goals of the business. All technology decisions fit the long term strategy for the organization.
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Annual Budget
IT expenses are easily managed within an annual budget. Key upgrade goals are identified and costed. Major business changes such as staffing changes, office moves, or application deployments are carefully planned ahead of time. Even services not provided by GCS are included such as printing, internet, phone lines, and more.
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Solution Architecture
Advanced solutions such as application development, remote/disparate offices, real-time data distribution and more demand customized solutions. GCS' Solution Architects will design a solution combining state-of-the-art technology with proven management practices.
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