Buying a phone system is, at best, a tedious task. This is especially true for small businesses (1 to 15 employees) who have few technical skills and lack a technical resource to aid the decision. This is further complicated the large amount of marketing dollars (and highly inaccurate claims) directed towards the very small business consumer.Here are your options:No Phone System: Many small organizations get by with cell phones alone. You're already incurring that cost. Most smartphones have...View full post

0 Comments  Author:  Joe Gleinser submitted 1 years 59 days ago

It is all too common for me to hear about problems with VoIP phones. Typical complaints include poor voice quality, static and dropped calls. My favorite was "it sounds like I'm underwater when I talk." That's not quite the impression the new phone system should make!How can we fix these problems? It's all about the network. Configuring QoS will ensure your VoIP phones provide "pin drop" quality. Many common firewalls and switches support these features, but few IT staff have the skill set to...View full post

0 Comments  Author:  Joe Gleinser submitted 1 years 89 days ago